IT Solutions IP Telephony Solutions

Complete IP Solution – from the SCM platform and IP phones to switches and applications to enhance efficiency and productivity. MicroData is an IP telephony solution provider company that ensures solid telephony solutions are implemented. MicroData is an IP telephony solution provider in Dubai and has been providing exceptional service to its clients in Dubai.

How does it work?

Once we receive an enquiry from our clients, we send them one of our engineers as soon as possible to examine and inspect the worksite. This gives our engineer and insight on what solution is best fitted for the clients needs. After this process is done, the engineer give us back a report and we can proceed with providing the client with a report stating the solution that MicroData will be providing, including the devices that we will provide. Upon approval from the client’s side, we can then proceed to send you our engineer to install all devices required and configure them as needed. Our procedures are quick and reliable, that is why we like to optimize everything and we try to install all solutions in the shortest time possible.

Why should you use IP Telephony?

IP telephony solution is a great way to establish a solid and reliable communication medium for staff to interact through. It is fast, easy and reliable. It is also relevantly cheaper. Using IP telephony instead of a business plan is significantly cheaper.

IP telephony is a method of using the internet to connect two or more computers. An IP phone is the computer on one end of the connection, while an IP PBX is the computer on the other (private branch exchange).When compared to typical analog phones, the IP phone has numerous advantages. There is no need to establish a phone connection, for example:

  • The ability to add new extensions to existing phones without needing to buy new phones.
  • The ability to add new extensions to existing phones without needing to buy new phones.
  • Multiple users can use the same phone number, such as home and workplace lines.
  • Extension numbers are dialed automatically, without the need for operator help or manual entry of digits by the user (this is especially useful when using an automatic attendant). Automatic call forwarding, which allows calls to one extension to be routed to another.
  • Waiting for a call and looking up the number of the person who is calling (with Caller ID service).
  • The ability to have many users utilize the same phone number, such as home and workplace lines. No need for operator help or manual digit insertion by the user while calling extension numbers (this is especially useful when using an automatic attendant). Calls to one extension can be routed to another extension using automatic call forwarding.

Fast And Reliable

With the click of a button, you can reach any specific staff member in seconds. IP telephony solutions are trusted solutions internationally and used in many business enterprises.

Efficiency

The technology in IP telephony solutions gives room for a more efficient data line between the two callers. Unlike normal telephone lines, IP telephony uses sound suppression technology that allows it to detect silence and stop sending data packets unless sound is detected again. Typical caller lines do not have that feature and constantly send data packets regardless of whether the caller is in fact speaking or not.

Why choose MicroData for this service?

What if one of the devices is defective?

In the unfortunate event that a device is defective, MicroData will immediately replace that device with a functional one, install it, and retrieve the defective one instead free of charges provided that the device is still under the warranty period.